AI Agents for Your Hotel. From Booking to Checkout.
Hotel Edge AI agents answer your guests 24/7 by phone and text. They handle reservations, answer property questions, message guests before arrival, and route requests to your team. Your staff handle only the conversations that need a person.
Miami Bed and Breakfast
2:34
Booked direct
What We Do
Everything your front desk does, handled by AI.
One platform for every guest touchpoint. Phone, text, and messaging.
AI Voice Receptionist
Never miss a booking call again. Your AI receptionist answers 24/7, quotes rates, answers property questions, and texts callers a direct booking link. Trained on your property, your policies, your voice.
Guest Messaging Agent
Automated pre-arrival texts, on-site concierge messaging, and post-stay follow-ups. Guests text one number for everything. Your team only sees what needs a human.
Review Management
AI-drafted responses to every review across Google, TripAdvisor, and Booking.com. Approve with one click. Never let a review go unanswered.
How It Works
Guest calls your property line. AI answers in seconds.
Answers questions about rooms, rates, and amenities.
Texts the guest a direct booking link.
Your team gets a summary of every call.
Your Dashboard, Anywhere
Navigate your entire hotel operations from desktop or mobile with our intuitive web app. The full power of Hotel Edge, on any device.
Desktop Web App
Mobile Web App
Pricing
Simple, transparent plans.
No long-term contracts. Cancel any time.
Voice
AI phone reception that answers guests and captures every booking.
per month
+ $250 one-time setup
Get Started- AI voice receptionist (24/7)
- 750 minutes included per month
- Trained on your property information
- SMS booking link delivery
- Call transcripts and analytics
- PMS availability integration
- Handoff to staff when needed
- $0.12/min after 750 minutes
Voice + Messaging
The full guest journey from first call to post-stay review.
per month
+ $250 one-time setup
Get Started- Everything in Voice, plus:
- Pre-arrival guest messaging
- On-site concierge texting
- Post-stay review requests
- Guest communication dashboard
- Automated check-in reminders
- Multi-language support
Full Operations
Complete property intelligence for owners who want the full picture.
per month
+ $500 one-time setup
Contact Us- Everything in Voice + Messaging, plus:
- AI review management (Google, TripAdvisor, Booking.com)
- Revenue management insights
- Daily owner briefing
- Competitor rate monitoring
- Portfolio analytics dashboard
- Dedicated account manager
Serving properties affiliated with
What Hotel Edge Does
See it, understand it, act on it.
Automated Revenue Management Insights
Benchmark against live competitor rates. Predictive demand forecasting and modeling. Market event awareness and pricing optimization. Make real-time decisions that move the needle, not next quarter, now.
Rate Recommendation
$149$167
Sat, Aug 15
Compression weekend. 3 events in market.
Real-Time Alerts and Opportunities
Be the first to know when the market shifts. Hotel Edge monitors around the clock, scanning news outlets, local event calendars, corporate announcements, and demand signals so you can adjust pricing and capture revenue before your competitors even know there is an opportunity.
Portfolio Overview
One Live Control Center
See it, decide, act. Use Hotel Edge live insights to approve rate changes and portfolio-wide adjustments without leaving the platform.
Revenue Optimization
Capture every dollar. Leave nothing on the table.
Hotel Edge surfaces revenue opportunities your team would otherwise miss, from dynamic pricing signals to leakage across channels.
Upsell Opportunity Detection
Identify guests and stay patterns where targeted upsell offers convert, increasing top-line revenue without adding occupancy.
Dynamic Pricing Recommendations
Market-aware rate suggestions delivered in real time, calibrated to local demand signals, events, and competitor positioning.
Revenue Leakage Detection
Spot rate parity violations, suppressed inventory, and commission drift across OTAs and direct booking channels before they compound.
Automated Rate Benchmarking
Continuous rate monitoring against your comp set, with alerts when you drift outside your target positioning window.
15%+
RevPAR growth
projected annually versus without Hotel Edge
24/7
Coverage
Market research, competitor insights, finances, and revenue management
50+
Hours per month saved
Across portfolio operations and reporting
Review Management
Every review across your portfolio, with AI-drafted responses waiting on your approval.
Weighted across 118 reviews
Persistent complaints
Cleanliness mentioned in 14 reviews across 3 properties this month.
"The room was spacious but the bathroom needed a deeper clean. Staff at the front desk were very helpful and friendly."
via Google Reviews, Harbor Hotel
AI-drafted response
"Thank you for your feedback and for recognizing our front desk team. We take cleanliness seriously and have shared your comments with our housekeeping manager. We hope to welcome you back for a better experience."
Platform
The foundational layer that enables AI across your portfolio.
Hotel Edge is the foundation your portfolio runs on. From automated revenue management to real-time guest communications, every capability is built to work together and scale with you.
Here is last night's portfolio summary across your 7 properties:
Avg. Occupancy
78.2%
↑ Above target
Total Revenue
$47,820
↑ Above target
ADR
$142
→ On target
RevPAR
$110.90
↑ Above target
Top performer: The Grand at 91% occupancy. Harbor Hotel remains below target at 58%. Two properties flagged for review.
Review Management
AI-drafted responses across every review platform, ready for you to approve with one click.
Revenue Management
AI-predicted rate recommendations you can approve instantly or set to run automatically.
Your Portfolio Agent
A dedicated agent monitoring your entire portfolio. Ask how last night went and get an instant summary across all your properties.
Front Desk Phone Agent
A unique AI phone agent at each property that takes calls, books and modifies reservations, answers property-specific questions, and knows when to escalate to your team.
Work with your AI portfolio manager to complete any task and save you time.
Platform Integrations
Works with the systems you already run.
No changes needed.
FAQ
Questions, answered.
Common questions we get from hotel owners and operators.
How long does setup take?
Does Hotel Edge replace my PMS?
What happens when the AI makes a mistake?
Do I need to hire someone to manage the platform?
How is my data handled?
How much does it cost?
See how Hotel Edge can transform your portfolio.
Tell us about your properties. We will set up a personalized walkthrough with your own numbers, not a generic demo.
Prefer email? admin@hoteledge.ai