Incubated at MSU's Burgess Institute for Entrepreneurship

Professionally trained AI agents, purpose-built for hotels.

Built by hotel professionals, not just engineers. Your AI agents analyze data, forecast demand, price dynamically, and act across your portfolio, giving you management-grade visibility and control.

Hotel Edge

Portfolio Overview

7 properties live

Occupancy

78.2%

3.1% WoW

ADR

$142

Above comp set

RevPAR

$110.90

5.2% WoW

Alerts

2

! Needs review

7-day RevPAR trend

2 properties flagged for review

Contributions from professionals at

Michigan State School of Hospitality BusinessHVS

Serving properties affiliated with

What Hotel Edge Does

Professional-grade AI for every corner of your hotel.

Portfolio-Wide Control Center

One interface to monitor and manage operations across your entire portfolio. Occupancy, ADR, RevPAR, alerts, and actionable insights for every property, updated in real time.

Portfolio Overview

Riverside Inn
82%
Lakeview Suites
71%
The Grand
91%
Harbor Hotel
58%

Professional-Grade Revenue Management

Trained by data scientists and hotel revenue managers to optimize pricing across your portfolio. Runs with your approval or fully automated.

Rate Recommendation

$149$167

Sat, Aug 15

+12% ADR
Confidence87%

Compression weekend. 3 events in market.

Automated Guest Communications

AI phone and text agents trained with property-specific details to answer guest questions, handle reservations, and assist with requests like restaurant bookings.

Hi, do you have a table for 2 tonight at 7pm?
HE
I would love to help with that! Our restaurant is available tonight at 7pm. Shall I confirm a table for 2 under your name?

80%+

Productivity gains

on recurring operational tasks

3 months

Typical payback period

from first deployment

2 to 4 weeks

From kickoff to live

across your portfolio

Review Management

Every review across your portfolio, with AI-drafted responses waiting on your approval.

3.71

Weighted across 118 reviews

Riverside Inn
4.2
Lakeview Suites
3.8
The Grand
4.5
Harbor Hotel
3.1
East Side Stay
3.6~

Persistent complaints

Cleanliness mentioned in 14 reviews across 3 properties this month.

3 days ago

"The room was spacious but the bathroom needed a deeper clean. Staff at the front desk were very helpful and friendly."

via Google Reviews, Harbor Hotel

AI-drafted response

"Thank you for your feedback and for recognizing our front desk team. We take cleanliness seriously and have shared your comments with our housekeeping manager. We hope to welcome you back for a better experience."

Revenue Management

Trained by some of the smartest minds in hospitality.

Our revenue management agents were built alongside data scientists and professionals from the world's leading global hospitality consulting firms. They use mathematical demand models and real-time market signals, not simple rule-based logic.

Input

Historical STAR data

52 weeks of market-wide comp set performance ingested and normalized.

Signal

Real-time market signals

OTA search velocity, local events, weather, and competitor rate movement.

3 eventsHigh searchComp +8%Sold out

Output

Rate recommendation

Identifying a high-compression weekend 3 weeks out.

$189$149+27%

Platform

The AI operating system for hotel portfolios.

AI agents that run your hotel operations are just the start. On the Hotel Edge platform, we build a living model of your business so you can deploy AI agents for your unique processes.

How did the portfolio perform last night?
HE

Here is last night's portfolio summary across your 7 properties:

Avg. Occupancy

78.2%

↑ Above target

Total Revenue

$47,820

↑ Above target

ADR

$142

→ On target

RevPAR

$110.90

↑ Above target

Top performer: The Grand at 91% occupancy. Harbor Hotel remains below target at 58%. Two properties flagged for review.

AUTOMATE

Dynamic pricing

Rate adjustments based on demand signals and comp set movement

ANALYZE

Portfolio performance

Cross-property occupancy, ADR, and RevPAR at a glance

AUTOMATE

Review responses

AI-drafted replies posted with your approval or fully automated

AUTOMATE

Daily owner briefing

Morning summary of how your portfolio performed overnight

ANALYZE

Market positioning

Competitive index tracking across your comp sets

AUTOMATE

Guest communications

AI voice and text agents for reservations and inquiries

AUTOMATE

Brand compliance

Ongoing audits of brand standards across every property

ANALYZE

Compression analysis

Identify high-demand nights weeks before the market reacts

AUTOMATE

Online presence

OTA listing accuracy and content updates across all channels

ANALYZE

Revenue forecasting

Forward-looking demand models trained on your historical data

AUTOMATE

Staff communications

Shift briefings and operational alerts delivered automatically

ANALYZE

Expense monitoring

Flag anomalies and cost spikes before they hit your P&L

Platform Implementation

We get you set up and live in weeks.

STEP 01

Connect your systems

We work with your existing PMS, OTA accounts, and brand portals. No API keys required for most integrations. Our team handles the technical setup.

STEP 02

Set up your agents

We configure AI agents for your specific properties, comp sets, and operational preferences. You choose the autonomy level for each agent.

STEP 03

Deploy with your team

A brief onboarding session with your staff, then you go live. Ongoing support is included and your dedicated account team stays close.

Platform Integrations

Works with the systems you already run.

Opera PMS
Mews
Cloudbeds
apaleo
Oracle Hospitality
Amadeus
SiteMinder
RoomRaccoon
Salesforce
Gmail
Outlook
+Request a custom integration

A Note from Our Founder

Nico Cooper

Co-Founder and CEO, Hotel Edge

I have spent the better part of the last decade studying and working in hospitality. Most recently at the world's largest hospitality consulting firm, where I learned from remarkable industry leaders and gained a front-row seat to the challenges hotel owners face every day.

I am a graduate of Michigan State University's School of Hospitality Business, the number one program in the country. This project grew alongside the Burgess Institute for Entrepreneurship and the insights I gathered from years of hands-on hotel consulting.

I want to bring the latest AI technologies to hotels through purpose-trained agents that actually understand how hotels operate, so owners and operators can focus on the decisions that move their business forward.

Contributions from professionals at

Michigan State School of Hospitality BusinessHVS

FAQ

Questions, answered.

Common questions we get from hotel owners and operators.

How long does setup take?
Most portfolios are fully live within 2 to 4 weeks of kickoff. The timeline depends on the number of properties and which integrations are required, but we handle the heavy lifting.
Does Hotel Edge replace my PMS?
No. Hotel Edge sits on top of your existing property management system and works alongside it. You keep your current software and workflows.
What happens when the AI makes a mistake?
Our agents are calibrated conservatively and every action can be configured to require your approval before it executes. You control the autonomy level for each agent individually.
Do I need to hire someone to manage the platform?
No. Your existing team stays in control. Hotel Edge is designed to reduce workload, not create a new one. Most clients manage the platform in less than 30 minutes a day.
How is my data handled?
Your data is private, encrypted at rest and in transit, and never used to train models for other companies. We do not share or sell your data.
How much does it cost?
Pricing depends on portfolio size and the agents you deploy. Most clients find the platform pays for itself within three months through improved RevPAR and reduced operational overhead. Contact us for a custom quote.

See how Hotel Edge can transform your portfolio.

Tell us about your properties. We will set up a personalized walkthrough with your own numbers, not a generic demo.

Prefer email? admin@hoteledge.ai

No long-term contracts
Live within 2 to 4 weeks
Dedicated onboarding support

No spam, no obligation. We reply personally.